Frequently Asked Question
For more information, please contact us
Are you a factory or trading company?
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We are a direct manufacturer with factories in Vietnam, China, and Indonesia. We offer full OEM/ODM services for custom electronic products, including drones, handheld fans, and portable devices.
Can I add my brand logo to the product or packaging?
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Yes, we support logo printing (silk screen, laser engraving, pad printing) on both products and packaging. Logo customization usually requires a minimum order quantity (MOQ).
Can I customize the product design or function?
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Yes. We provide complete customization services, including industrial design, circuit development, software features, housing structure, and packaging. You can customize the appearance and features or create a new product from the concept.
What’s your MOQ for custom orders?
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MOQ depends on the level of customization.
For logo printing: usually 500–1000 pcs
Full custom ID/structure/function is subject to evaluation after confirming requirements.
Can I order samples before mass production?
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Yes, we can provide samples for testing before a bulk order. Sampling fees and delivery times depend on whether the model is a stock model or a new customized design.
How long does production take?
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For stock models with logo: around 10–15 days
For full custom OEM/ODM, it usually takes 30–45 days, depending on the complexity
What testing or certifications do your products have?
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We follow strict QC processes and can support CE, FCC, RoHS, MSDS, UN38.3, and other certifications depending on the product type and market requirements.
What payment methods do you accept?
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We accept T/T, PayPal, Western Union, and L/C (for large orders). A 50% deposit is usually required before production.
Do you provide shipping services?
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Yes. We can arrange shipping by air, sea, or express (DHL, UPS, FedEx) and help with customs clearance if needed.